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Why Is Netflix Audio Out-of-Sync? Reasons and 8 Fixes Here!

Paula Pailaga Posted by Paula Pailaga to Edit Video/Audio Nov 01, 2024

Whether binge-watching your most loved series or enjoying a new movie, facing the ‘Netflix audio out-of-sync’ is a major disruption. What do you think causes this issue? Can a simple restart can help you get out of this problem? Worry not, since today’s article is here to rescue! Explored here are the reasons why it happened and eight effective ways to resolve Netflix's audio out-of-sync problem, helping you get back to streaming in no time. Dive in!

The Reasons Why Your Netflix Audio Out-of-Sync

You know how disruptive the Netflix audio out-of-sync problem is to your viewing experiences. So, before tackling solutions to get you out of this problem, understanding the root causes can help you resolve it more effectively. Check out the six common reasons below.

Outdated Netflix App. With an out-of-date Ntelfix version, you may occasionally face bugs or compatibility issues affecting performance, leading to disruptive audio and video synchronization.

Unstable Internet Connection. A slow connection can result in buffering, giving you an out-of-sync performance between audio and video.

Corrupted Cache Files. All apps, like Netflix, store temporary data in their cache to improve performance. Still, once corrupted, these files can interfere with the app’s performance, causing Netflix audio to be out-of-sync.

Device Performance Issues. If your device has low storage or power, it may affect Netflix's ability to process and synchronize audio effectively.

System Updates Needed. An older system can lead to many issues with your device, affecting Netflix, which is why it struggles to process and synchronize audio and video.

Audio and Video Settings Problems. An incorrect audio setting within the Netflix app can also cause synchronization problems; it might not be aligned with the video settings.

8 Common Ways to Fix Netflix Audio Out-of-Sync

Knowing those reasons will help you determine what fix you should do to resolve Netflix audio out-of-sync. Whether using your mobile device or web browser, the eight ways below got your back! Here’s a detailed look at the solutions, each with steps to follow.

1. Restart the Netflix App

Restarting the Netflix application can resolve temporary glitches that may be causing the ‘Netflix audio out-of-sync’ problem. This method can refresh the application potentially fixing minor issues.

Step 1On your mobile device, close the Netflix app by swiping it away from the recent apps or using the task manager.

Step 2Wait for a while before relaunching Netflix. Later, start streaming the show you want and see if the audio is synced.

Restart The Netflix App

2. Inspect Internet Connection

As said, a poor internet connection can result in buffering issues and synchronization problems. So, please ensure you have a strong connection to make the Netflix video load quickly and have a smooth playback.

Step 1Run a speed test on whatever device you’re using. If the speed is low point, try restarting your router.

Step 2If you’re using Wi-Fi, try switching to another available connection. Then, re-open Netflix and test the audio synchronization.

Run A Speed Test

3. Clear the App Cache

Another easy solution to get you away from the ‘Netflix audio out-of-sync’ problem is clearing the app cache. This solution can eliminate corrupted or outdated temporary files that may be causing synchronization problems.

Step 1Go inside the “Settings” app on your Android mobile device, scroll down, and find the Netflix app section.

Step 2Locate the “Clear Cache” option or other similar wordings. Confirm your action, and then re-open the Netflix app to see if the audio sync issue has been resolved.

Clear The App Cache

4. Turn Off HD Streaming

If you stream in high definition or HD, you’ll be required to use more bandwidth and processing power, sometimes leading to Netflix audio out-of-sync issues. Turning this off can lessen the load and potentially fix this sync problem.

Step 1Open the Netflix app and head to the “Account” settings on your web browser. From the “Profile & Parental Controls”, choose your profile and click “Playback Settings”.

Go To Netflix Account Settings

Step 2Choose “Auto” for the “Data Usage per Screen”, or lower the quality to “Low” or “Medium” options. Save the changes and resume from streaming.

Change Playback Settings

5. Update the Netflix App

Using the outdated Netflix app has bugs and compatibility issues, resulting in audio synchronization and, worse, major problems. Ensure you keep the app updated to get the latest fixes and improvements that will enhance its performance and video playback.

Step 1Go to your device’s App Store or Google Play Store. Slide into your profile and see if an update is up for Netflix.

Step 2If there’s an available update, tap the “Update” button. Later, relaunch the app to test if the audio sync issue has been fixed.

Check For Available Update

6. Check for System Updates

If you’re still having the Netflix audio out-of-sync problem, an out-of-date system might be the one affecting the app’s performance. So, ensuring your device’s operating system is up-to-date is a necessary step.

Step 1On the “Settings” app, look for “General” or” System” options from there. Locate the “Software Update” or other similar options.

Step 2Now, check if there are any pending updates; follow the prompts to successfully update your device.

Check For Available Update

7. Switch to Different Browser

Suppose you're using a web browser to stream on Netflix, the problem may be on the web browser itself. Most of the time, using a different browser might resolve the ‘Netflix audio out-of-sync’ issue since the browser handles video playbacks differently.

Step 1Switch to a different web browser, such as Google Chrome, Firefox, Microsoft Edge, etc.

Step 2Visit Netflix's official website, log into your account, then start streaming the show you love and check if the sync issue is resolved.

Switch To Different Browser

8. Restart Your Device

If restarting the Netflix app itself does not help fix the ‘Netflix audio out-of-sync’ issue, restart your device. Doing so will help refresh your overall device system, clearing temporary glitches on your device that affect your apps’ performance.

Step 1Hold the “Power” button of your mobile device, then use the slider on your iPhone, or select the “Restart” or “Power Off” options on Android.

Step 2Stand by for a few seconds before opening your device. Later, open the Netflix app and begin streaming your favorite show once again.

Restart Your Device

Bonus Tips to Fix Netflix Audio out-of-sync Completely

Suppose you’ve faced persistent Netflix audio out-of-sync with the downloaded videos; use the powerful 4Easysoft Total Video Converter solution to address this problem. The Windows and Mac program is not only designed to convert video formats but also to fix common synchronization issues in your downloaded Netflix content. It provides an Audio Sync tool for manually adjusting and aligning audio tracks with video; you can adjust the audio volume, too. In addition to that, you can perform other enhancements to improve your viewing experience and convert videos to different formats.

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The Audio Sync adjusts delay time to ensure your video playback is in sync.

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The synchronization process won’t sacrifice the video clarity.

A preview is available to check if the audio is properly in sync.

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Conclusion

Dealing with Netflix audio out-of-sync problems may be a disruptive experience, but you can effectively resolve the issue with the eight solutions provided here today. From restarting the app to restarting your device itself, each step addresses different causes of audio not synchronizing. However, for those who continue to face sync issues with downloaded Netflix videos, the 4Easysoft Total Video Converter is the tool for you. It has a toolkit that can fix audio sync problems by seamlessly aligning the audio tracks with video without sacrificing the quality. Enjoy a hassle-free Netflix experience with your most loved shows without interruptions.

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