Q1: Can I use a license key on both Windows and Mac computers at the same time?
No. 4Easysoft Total Video Converter provides two different license keys for Windows and Mac versions. If you bought the wrong version for your computer or want to get another license key, please get in touch with us (
[email protected]) to learn more info.
Q2: How to fix the Error 4101 when I register 4Easysoft Total Video Converter?
It’s caused by the limited license. A single license can only be used on one computer. If you reinstall the current computer or change to another computer, there will be Error 4104. You can contact our team (
[email protected]) to reset the registration code for your new computer. If you only want to use this program on another computer, you should bug a second license.
Q3: Why is my license code invalid?
At first, make sure you have installed the right product and the corresponding version for Windows or Mac. Then, you’d better copy the license code from the email and directly paste it into the software, which will avoid the typing mistake. If it still doesn’t work, please take a screenshot of your problem and contact our support team at
[email protected].
Q4: What are the differences between the trial and the registered versions?
Both the free trial and registered version support all the functions, including format conversion, quality enhancement, GIF maker, speed controller, etc. And the free trial will also add no watermark to your videos. The only difference is the time limitation of 5 minutes. If your videos are longer than 5 minutes, you can only convert and edit the beginning 5 minutes.
Q5: Why does the software fail to load my files?
There are various reasons. Please check the info below:
1.Make sure your file format is supported. Please check it from the Reference page.
2.Make sure your files are not damaged and can play well on your computer.
3.Make sure the files are not encrypted by DRM or content protection.
Don’t hesitate to contact us at [email protected] for further help if this doesn’t work.
Q6: Can I convert large files at ultra-fast speed?
Yes, you can. 4Easysoft Video Converter Ultimate supports 50X faster speed than other tools. Just enable the Hardware Acceleration in the Preference option and close other unnecessary programs on your computer. In this way, you can get high-quality converted videos in minutes.
Q7: How to increase the output video quality to 4K?
This software provides high-quality exporting with 1080P, 2K, and 4K resolution. And you can also find a designed Video Enhancer in the Toolbox menu. With this function, you can fix shaky and blurry videos, remove noise, optimize the brightness, and upscale the video resolution.
Q8: Can 4Easysoft Total Video Converter convert audio files?
Yes. This powerful software supports converting both video and audio files. Here are the supported audio formats: MP3, M4A, AAC, FLAC, WMA, WAV, etc.
Q9: How to merge several video clips into one file?
After adding the desired video clips in order, you can simply activate the Merge into one file function by ticking it in the bottom of the main interface. Now, you can get merged videos with the desired format and video settings.
Q10: How to combine several videos into one screen and make a video collage?
You can choose the Collage option at the top menu to make a video collage. Then you should choose the desired template from 30+ preset ones and add your files. After that, you can also drag the borderlines to adjust the video size, add effects to videos, and more.
Q11: How to split/trim long videos into several segments?
Below the added videos, you can click the Cut icon of a scissor shape. Then click the Add Segments button and add the specific time points to trim the long videos. Or you can simply adjust the timeline to cut the extra parts.
Q12: How to crop the videos and change the aspect ratio?
Add your files to the program, and click the Edit icon to launch the video editing tools. In the Rotate&Crop menu, you can choose the desired aspect ratio and adjust the borderline to crop videos freely. There are also three Zoom modes to adapt to the original screen size.
Q13: How to reduce the size of large video files?
If you want to compress large videos and save storage space, just go to the Toolbox menu and choose the Video Compressor tool. By dragging the slider, you can adjust the video resolution and format and change the file to a specific size.
Q14:How to make slideshows of photos?
Making slideshows is available in the MV function. Here you can add the desired pictures or videos and adjust the order freely. Then you can change the time duration and add effects, themes, and filters to each photo separately to make a fantastic slideshow.
Q15: How to extract my favorite audio tracks from the video?
You can directly use 4Easysoft Total Video Converter to convert the video to audio format, and it will only remain the audio tracks. After adding the desired videos in the main interface, click the Convert All to option and choose the desired audio format.
Q16: How does the AI technology work in this program?
The AI technology applied in 4Easysoft Total Video Converter mainly enhances your video quality. It can capture the noise on your videos automatically and remove it easily. You can also use this function to optimize the color and brightness, upscale the video resolution, and reduce the shakiness of videos.
For Windows
Free Online Solutions
For Mac